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Sanctuary Service


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Do you love the feeling you get when you help someone who needs it during a crisis? If so, then working in the Mid Essex Sanctuary is for you because this is what you will be doing; changing lives every day. Our hard working and experienced team is our greatest asset. We believe in having the best staff, trained highly, paid well and feeling valued. The quality-of-service provision is of paramount importance within our team.

We are looking for an experienced individual who is committed to ensuring the provision of effective, person-centred support during a mental health crisis as well as experience supporting other members of staff and ensuring the effective running of services. Someone who is respectful and honest and can show empathy to others. Someone who has extensive experience in supporting adults in the community, working as part of a wider multi-disciplinary team, with knowledge of the local community and the support available. Experience of working within Mental Health Services is an advantage.

The Sanctuary accepts referrals from other mental health services, including 111 Option 2 and operates within Braintree but cover the entirety of Mid Essex. Our team of Service Coordinators and Support Workers are supported by the Service Lead and the NHS Mental Health Services.

The Sanctuary follows Mid & North East Essex Mind’s values in everything it does, offering a supportive, non-judgemental and empowering service that operates from 18:00 to 01:00, 7 days per week (including Bank Holidays). You would be working on a 2-week rolling rota, (7 shifts over 14 days – e.g. 2 on/2 off/3 on/2 off/2 on/3 off), which would include working alternate weekends.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. This includes:

  • 36 days holiday including 8 bank holidays (pro rata for part time); Flexible/Agile working
  • Competitive pension; company sick pay based on length of service and a charity worker discount scheme.
  • Employee Assistance Programme; Annual wellbeing day and an extended lunch break each week
  • Expert supervision and peer support
  • Recruitment referrals
  • Training and development
  • Onsite parking at most locations

Interview Dates

30th May 2023


Hours: 7 hour shifts (Out of hours 18:00-01:00), working on a 2 week rolling rota on a 2/2/3 working pattern. Week 1 – Mon, Tue, Fri, Sat, Sun / Week 2 – Wed, Thu. Including bank holidays.


£25,636.93 FTE Salary per annum pro rata (pro rata salary £16,749.46)






Download the Job Description and Person Specification


How to apply!

Please upload your CV and cover letter detailing how you meet the essential criteria on the person specification at the bottom of this page. Alternatively, you can email it to us here.

Application Details