Our fundraising promise

You do great things for Mid and North East Essex Mind. We promise to do the right thing by you.

We would not be able to give people our help without supporters like you. So you have the right to know you can trust us to be honest and treat you with respect. When you give to Mid and North Essex Mind, we give you our word your money will help make sure we’re there for children, young people and adults experiencing mental and emotional health problems.

You’ll never feel under pressure to give more than you want.
You’ll always know where your donation goes.
Your personal details are safe and you can tell us how to use them.
You can choose how we contact you and change this at any time.
You can tell us when something’s wrong and we’ll put it right if we can.
You can count on us to support your fundraising every step of the way.
You’ll hear about the difference you’re making, with a big THANK YOU from us.

Our promise

We’ll make sure our fundraising is ethical, legal and follows best practice.
We’ll always stick to the Fundraising Regulator Standards Board code of conduct.
We’ll make our annual report and accounts easy to understand.
We’ll keep your details safe and never sell or swap them.
If things go wrong, we’ll listen. And learn.
When things go well, we’ll try to do even better – so please let us know.

If you want to change your details or your choices about how we contact you please visit our my details, my choice page.





Alongside our fundraising promise, as a member of the Fundraising Regulator, we also respect their fundraising promise and code of conduct for any fundraising activity we undertake.

This also means we make sure we have an easy to follow complaints policy. Please visit our Fundraising Complaints page to find out more.

We are a local, independent charity connected to the national charity Mind. There are 140 local Minds across England and Wales. We all have to raise our own money to run our services. We each have our own board of trustees who are responsible for how we are run. Mid and North East Essex Mind work from Chelmsford to Clacton, from Braintree to Colchester – we cover all of mid and north east Essex.

If you want to raise some money or donate to support the work we do in the local area, make sure you are clear on any fundraising or cheques that the money is for Mid and North East Essex Mind. This means we can use this money locally. We cannot take donations to ‘Mind’.