Supporting you through the Coronavirus Pandemic

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Here at Mid and North East Essex Mind we understand the continued impact the Coronavirus pandemic is having on our community and its effects on our mental wellbeing.

Here we have put together some useful tips in order to offer some self-help information as the pandemic continues. There are also some links to various mental health organisations with their advice during the Coronavirus pandemic, as well as information about how we are keeping our staff and clients safe during this time.


  • Use your daily outdoor exercise – you can leave home in order to exercise, whether that’s going for a walk, jog or meeting with one other person to exercise.
  • Exercise at home too! There are lots of free yoga classes available on YouTube and Instagram.
  • Get on the phone – catch up with friends, colleagues or relatives, and make contact with people you haven’t spoken to in a while.
  • Take some time out to enjoy hobbies or start a new DIY project.
  • If you’re working from home, remember to take regular breaks and try to stick to a routine.
  • Reach out if you are struggling – there are plenty of people and organisations who can help. Your friends or family, or a GP or other professional. Our crisis support can be found here.

Nationally, Mind have produced some advice on keeping well during the outbreak and periods of social distancing and isolation. This can be found here.

How we are staying COVID-19 secure

We would also like to let you know about what we are doing at Mid and North East Essex Mind to keep our service-users and colleagues safe during this time.

Mid and North East Essex Mind are taking all the appropriate recommended precautions provided by the NHS and the UK government.

Read about how we are staying COVID19 Secure

See our COVID19 Risk Assessment here

Visiting our premises

Our offices are currently closed during the lockdown period and staff are currently working from home wherever possible. Once we are able to welcome visitors back into our office, the guidance is as follows:

Please do not visit if you are:

  • showing any symptoms* or
  • have been asked to self-isolate or
  • have had the virus or
  • been in contact with anyone who has in the last three weeks,

If any of the above apply to you, the visit must not take place and you must inform Mid and North East Essex Mind immediately.

*current guidance on symptoms can be found here:

When attending our premises

  • A 2m distance should be kept from others.
  • Internal doors/windows may be open to minimise contact with door handles and to increase air circulation.
  • Be aware of busy areas across the building where people travel to, from or through, for example, stairs and corridors, and minimising movement within these areas.
  • Observe one way systems where indicated
  • Bring your own food and drink to the buildings and take breaks outside where possible.
  • Limit the number of people within a confined space to maintain social distancing.
  • Wash your hands/use hand sanitiser more often than usual for 20 seconds using soap and water, particularly after coughing, sneezing and blowing your nose.
  • Reduce the spread of germs when you cough or sneeze by covering your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue and throw the tissue in a bin immediately, then wash your hands.
  • Wear a face covering when entering one of our properties.
  • Wait outside (where practical) whilst waiting to be let in to restrict your contact with others.
  • Where possible we would suggest you meet outside and at a distance of at least 2 metres if possible/practicable.


We are currently offering telephone appointments for anyone using our Free CounsellingSupport, Time and Recovery (STaR) and ASD Connect services.

Telephone appointments are also available within and Private Counselling service, we are still taking referrals, please call 01206 764600 to refer yourself or someone you know.

The Clacton Crisis Cafe is open for telephone consultations and is also offering support to people in the Colchester and Braintree areas.

Our Welcome Cafe’s, activity groups and the Friendship group are currently closed and won’t run in person until further notice, however many of the group are starting to do online sessions instead – please contact your service coordinator to find out more.

Our telephone lines will remain open Monday – Friday 9am – 5pm on 01206 764600 or you can email

Fundraising and events

Up to date information about our events and those held on our behalf can be found on the What’s On page. As the demand for our services continues we would be grateful for any donation you would be able to make at this time or if you’d like to organise a virtual fundraiser, you can find out more information here – thank you!