Crisis Cafe Service Lead

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Hours: 30 hours per week to include some evenings

Salary: £25,750 per annum pro rata (pro rata salary £20,600 pa)

Contract: Permanent

Location: Colchester/Clacton

The North East Essex Crisis Cafés are staffed by an experienced team who are on hand to listen and provide support to those leading towards a mental health crisis. They will operate from two central locations, one in Colchester and one in Clacton.

We have an opening for a Service Lead position leading the Team in our North East Essex Crisis Cafes. Working in partnership with EPUT and the Haven Project, you will be responsible for the day to day running of the service and the management of the teams to ensure cover 7 days a week between the hours of 16:00 – 23:00.

The role will involve working in partnership to ensure that vulnerable people have a safe environment in which to manage their crisis and provide back-up services, where necessary.

We are looking for an individual who has experience in supporting adults in the community, working as part of a wider multi-disciplinary team, with a knowledge of the local community and the support available. Experience of working within Mental Health Services is an advantage as is management experience.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees.  This includes:

  • 36 days holiday including 8 bank holidays (pro rata for part time); Flexible/Agile working
  • Competitive pension; company sick pay based on length of service and a charity worker discount scheme.
  • Employee Assistance Programme; Annual wellbeing day and an extended lunch break each week
  • Expert supervision and peer support
  • Recruitment referrals
  • Training and development
  • Onsite parking at most locations

Interview Date: TBC

Crisis Cafe Service Lead Job Description and Person Specification

To apply for the role, please upload your CV and covering letter/statement detailing how you meet the essential criteria on the person specification via the form to the left, or email it through to or alternatively download and complete an Employment Application Form and upload or email this through to us.